Dear Ms. Stoyanova,
I am writing you this email to thank you for what your employee Mr. Dimitar Tonev has done as a Luximmo agent. Unlike other services, he showed responsibility to his customer and resolved my concerns about the parking space that I will be using for my newly leased apartment developed by Luximmo. He went with me to the location and helped me feel comfortable moving in. This is indeed an act worthy of encouragement. This builds the professional image of Luximmo and would bring more loyal customers through referral. Sincerely yours, Chi Hsuan, Tsai Luximmo Customer